Special notice

Cancellation of 19 FEB performance: “Rolex Proudly Presents: Jonas Kaufmann Opera Gala”
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2024/25 Season Ticket Refund Form (Concerts in FEB-JUL 2025) - Bank Transfer

 

Subscribers who opted for physical ticket(s),
please click here to download the form

 

This ticket refund form is only applicable to subscribers who subscribed to the following concerts during Subscription and opted for electronic ticket(s):

  • [14 & 15 FEB 2025] Swire Maestro Series: Jaap | Rachmaninov 2 (Original Title: Swire Maestro Series: Jaap | Beethoven 7)
  • [20 & 21 JUN 2025] The Film Music of Alexandre Desplat
  • [27 & 28 JUN 2025] Tarmo Peltokoski conducts Wagner (Original Title: Jaap & The Jussen Brothers)
  • [4 & 5 JUL 2025] Season Finale: Jaap & Augustin Hadelich

 

Please submit the refund application on or before 30 NOV 2024. The ticket amount will be refunded by BANK TRANSFER. This option is only applicable for patrons with local bank savings or current accounts. Debit/credit card accounts and time deposit accounts are NOT accepted.

 

If you would like to DONATE your ticket(s) to the HK Phil “Annual Fund”, please submit your ticket arrangement here.

 

 

* Mandatory Fields

 

DETAILS FOR SUBSCRIBER


TICKET REFUND REQUEST

Concert Details 1
Concert Date & Time*
Section (Please fill in separate entry for tickets in different section)*
Concert Details 2
Concert Date & Time
Section (Please fill in separate entry for tickets in different section)*
Concert Details 3
Concert Date & Time
Section (Please fill in separate entry for tickets in different section)*
Upload Ticket(s)
Add files...
(Maximum number of photos to be uploaded: 10; Maximum file size per photo: 5MB; Supported file types: jpg, jpeg, png, pdf, heic, hevc, heif)
Bank Transfer Information
Only applicable for ticket-holders with local bank savings or current accounts. Debit/credit card accounts and time deposit accounts are NOT accepted.
(Code List: https://bit.ly/2UD8AXF - some banks may have more than one bank code, please verify your account bank code carefully)
Add files...
Please ensure (1) Account holder name, (2) Bank name and (3) Bank account number are clearly shown. (Maximum file size per photo: 5MB; Supported file types: jpg, jpeg, png, pdf, heic, hevc, heif)
Terms & Conditions
  • The bank transfer refund is only available for the concert(s) listed in this form.
  • This ticket refund form is only applicable to subscribers who subscribed to the following concerts during Subscription and opted for electronic ticket(s). For subscribers who opted for physical ticket(s), please click here.
  • The ticket amount will be refunded by BANK TRANSFER. This option is only applicable for patrons with local bank savings or current accounts. Debit/credit card accounts and time deposit accounts are NOT accepted.
  • Please upload photo(s) of your ticket(s). If you wish to refund more than one ticket, you may include multiple tickets in a single photo.
  • Please make sure that the ticket information (e.g. Concert Date, Price) is clearly shown in the photo(s). 
  • The refund request may be rejected if any details on the ticket have been omitted or altered or if the ticket is damaged, defaced, or otherwise mutilated.
  • All bank details will be deleted at the end of the season.
  • By submitting this form, you accept and agree to the Privacy Policy available on the HK Phil website.
  • The HK Phil reserves all rights of final arbitration in case of any dispute.

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